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Read it here first. Insights from DRI staffers into our life, services and markets.

Articles about Strategy

13 predictions for 2013
Strategy

13 predictions for 2013

2012 was without a doubt a great year for us at DRI. We opened four new offices in the Nordics, Spain and USA, rebranded our...

/ Jan 07, 2013
All set for 2013!
Strategy

All set for 2013!

After a rocket start in 2012, we are now facing 2013, and the forecast is promising.

All our ambition for DRI Nordic...

/ Jan 04, 2013
Crossing the Social Big Data Barrier
Strategy

Crossing the Social Big Data Barrier

Capgemini and MIT recently published a study about digital maturity. The study takes into account 400+ large firms, and...

/ Nov 28, 2012
Contact Center – A permanent element in Customer Experience
Strategy

Contact Center – A permanent element in Customer Experience

No matter in how many ways your brand is exposed to your customers, there is one touchpoint that is always present — the...

/ Nov 26, 2012
The Space Between
Strategy

The Space Between

/ Nov 13, 2012
Social CRM — The non-Revolution
Strategy

Social CRM — The non-Revolution

Organizations big and small are feeling pressure to get everything “right.” Social interactions are public, tweets are...

/ Oct 28, 2012