Our SFA software and project is a CRM based implementation, with all the due tuning & tweaking to make sure it matches your end to end sales process, and is able to talk to every involved application, no matter which language, technology or environment.
One of the key pillars of CRM, Sales Force Automation systems have two main goals: to track and structure the sales processes in a company and to provide insight to sales people, helping them perform. This type of insight can and should be obtained from various sources, some inside the company, some out.
So any SFA system that’s closed and isn’t, by nature, a tool designed for integration with others, will not live up to the full potential of the concept itself. Good insights come from being able to gather data from social networks, other applications and databases inside the company, and the myriad of information that is the Internet.
And here’s another thing: any Sales Force Automation system worth it’s price will closely follow the sales process of a company, from lead capturing, to nurturing, through the opportunity cycle, and to the sale itself. So it just has to be able to be adapted to the specific way organizations and their people go about their business, field by field, step by step, all the way through the workflow.
We have experience across the board in SFA projects, from consultancy and process design, to architecture and implementation design to the actual implementation.
We can help you make sure that your sales team is focused on sales, and not on complex, boring data entry procedures. A consolidated, 360º view of everything that links your organization to a prospect or customer will allow you to be proactive and relevant. A collaborative application will give them access to all the knowledge and expertise they need.