Communities are the natural extension of CRM. Places where people are able to interact, intuitively, and discuss products and services at every stage of the customer journey.
Get Satisfaction is a leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
We’re proud partners of Get Satisfaction, and have worked with them to integrate Get Satisfaction with Sugar and Drupal. It just seems logical that all the customer value that spawns from the communities gets fed back into the company and triggers some form of an internal process.
Get in touch and find out more about this and how you can leverage your customer input!
For more info checkout https://getsatisfaction.com